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iRide Transportation Service

Affordable, flexible, door-to-door transportation.

The Government of Ontario announced that masking requirements will be lifted in most public indoor settings, as of March 21, 2022. For your safety, iRIDE will continue to follow Public Health recommendations, and maintain our masking requirement for all staff and clients when using the service. We will also continue our other safety measures, including barriers, sanitization, and providing single rides. We anticipate this policy will be in place until the end of April 2022, to coincide with the end of all remaining COVID-19 related mandates.

About iRide Transportation

Illness or frailty can make everyday tasks such as medical appointments or grocery shopping a challenge. iRide Plus, our government-subsidized transportation service, helps older adults or people with mobility issues get around safely and affordably. Our friendly, trained drivers will drop you off and pick you up in clean, comfortable vehicles.

Our program features a notification system that will inform you about upcoming rides. This system is available via voicemail, email or SMS text message. We also recently launched our online Passenger Portal, where clients can book or cancel rides, and view their upcoming schedule.

Our Pandemic Safety Measures

To keep our clients safe, we have introduced the following health and safety measures:

  • Vehicles are sanitized and cleaned after each ride
  • We only transport one client at a time (one caregiver is permitted) to allow for physical distancing measures to remain in place
  • iRIDE drivers wear masks and gloves during their shifts
  • All clients/caregivers entering the vehicle must first clean their hands with the sanitizer provided by the driver
  • We encourage all our clients/caregivers to wear a mask during the duration of their ride
Rides to Vaccine Clinics

Our iRIDE transportation service is offering rides to seniors, disabled adults and immunocompromised individuals to vaccination clinics to receive the COVID-19 vaccine. You must already have an appointment for your vaccine before you request a ride.

Learn More

Service Area

Our transportation service area spans from John Street in the north to St Clair Ave W. in the south, and from Dufferin St. in the west to the Don Valley Parkway on the east. Service also extends to downtown Toronto hospitals.

Hours of Service

Scheduled rides take place between Monday to Friday, from 7 a.m. to 5:30 p.m. Weekend and evening rides are available upon request.


Fares are based on distance – no running meter. Cost
0 to 5 kilometres $6.40
5.1 to 10 kilometres $10.40
10.1 to 15 kilometres $15.10
15.1 to 20 kilometres $18.50
20.1 to 25 kilometres $22.65
Over 25.1 kilometres $1.05/km

All rates subject to change.

To book a ride, call 1-844-474-3301 Monday to Friday from 8:30 a.m. to 5:30 p.m or go to and select the “Request a Ride” tab.

$ Service Fees


  • Rides are cheaper than taxi fares
  • Scheduled rides to medical appointments, shopping, social visits
  • Wide service area, including downtown hospitals
  • In some cases, volunteers may be available to accompany clients to medical appointments.
  • Subsidies are available (conditions apply)
  • NEW notification system informs our clients about upcoming rides via voicemail, email, or SMS text message
photo of client and iRIDE driver
photo of client and iRIDE driver
photo of client and iRIDE driver

What Our Clients Are Saying

“I used iRIDE for the first time last week and was so pleased with the service! My drivers were very kind. I appreciate their kindness and will be using iRIDE again!”

-iRIDE client

Interested in learning more?

Central HCCSS
Claims Conference
UJA Federation of Greater Toronto
United Way Greater Toronto
Government of Canada
City of Toronto
Hospice Palliative Care Ontario
Accreditation Canada
Excellence Canada