Photo of an iRide driver and his customer

iRide Transportation Service

Affordable, flexible, door-to-door transportation.

Interested in signing up for iRide transportation?

Our program specialists will answer your questions and help you get started.

Book a Phone Appointment Now

For your safety, iRIDE follows Public Health recommendations. Staff and clients must wear masks when using the service. We also employ other safety measures, including barriers and sanitization between rides. We are currently booking rides with a maximum of two clients per vehicle.

Request a Ride

(Current Clients)

Request a Free Ride to a COVID Vaccine Clinic

Passenger Portal

(Current Clients)

Passenger Portal

Help & FAQs

About iRide Transportation

Illness or frailty can make everyday tasks such as medical appointments or grocery shopping a challenge. iRide Plus, our government-subsidized transportation service, helps older adults or people with mobility issues get around safely and affordably. Our friendly, trained drivers will drop you off and pick you up in clean, comfortable vehicles.

How We Keep You Informed

Our program features a notification system that will inform you about upcoming rides. This system is available via voicemail, email or SMS text message. We also recently launched our online Passenger Portal, where clients can book or cancel rides, and view their upcoming schedule.

Service Area

Our transportation service area spans from John Street in the north to St Clair Ave W. in the south, and from Dufferin St. in the west to the Don Valley Parkway on the east. Service also extends to downtown Toronto hospitals.

Hours of Service

Scheduled rides take place between Monday to Friday, from 7 a.m. to 5:30 p.m. Weekend and evening rides are available upon request.

Rates

Fares are based on distance – no running meter. Cost
0 to 5 kilometres $6.40
5.1 to 10 kilometres $10.40
10.1 to 15 kilometres $15.10
15.1 to 20 kilometres $18.50
20.1 to 25 kilometres $22.65
Over 25.1 kilometres $1.05/km

All rates subject to change.

$ Service Fees

Your Feedback is Important to Us!

Circle of Care iRIDE vehicles are all outfitted with tablets that ask our clients to rate their experience at the end of their ride. This feedback helps us track the quality of our service, ensuring that the rides we are providing are meeting the needs and standards of our clients.

Highlights

  • Rides are cheaper than taxi fares
  • Scheduled rides to medical appointments, shopping, social visits
  • Wide service area, including downtown hospitals
  • In some cases, volunteers may be available to accompany clients to medical appointments.
  • Subsidies are available (conditions apply)
  • NEW notification system informs our clients about upcoming rides via voicemail, email, or SMS text message
photo of client and iRIDE driver
photo of client and iRIDE driver
photo of client and iRIDE driver

What Our Clients Are Saying

“I used iRIDE for the first time last week and was so pleased with the service! My drivers were very kind. I appreciate their kindness and will be using iRIDE again!”

-iRIDE client

 
Central HCCSS
Claims Conference
UJA Federation of Greater Toronto
Government of Canada
City of Toronto
Hospice Palliative Care Ontario
Accreditation Canada