COVID-19 (Novel Coronavirus) Resources

Virtual Programming

Update from the CEO

FAQs for Home Care Clients

What is COVID-19?

The 2019 novel coronavirus (COVID-19) causes a respiratory infection that originated in Wuhan, China.

Symptoms range from mild – like the flu and other common respiratory infections – to severe.

The most common symptoms include:

  • fever
  • cough
  • difficulty breathing
  • muscle aches
  • fatigue
  • headache
  • sore throat
  • runny nose

Provincial recommendations on self-isolation (if you suspect you have COVID)

Self-isolation means that you should only leave your home or see other people for essential reasons, such as a medical appointment that cannot be done over the phone. Where possible, you should try to get what you need:

  • online
  • over the phone
  • from friends, family or neighbours

How do I protect myself and others?

In an effort to control the spread of any illness and to reduce or prevent the risk of exposure to/or transmission of infections diseases, we ask that you adhere to the following recommendations:

  • Wash your hands often with soap and water or alcohol-based hand sanitizer
  • Cough or sneeze into your sleeve
  • Avoid touching your eyes, nose or mouth
  • Stay home if you are sick
  • Notify your doctor or call TeleHealth Ontario at 1-866-797-0000 if you are experiencing flu-like symptoms. Do not visit an assessment centre unless you have been referred by a health care professional.


Government of Ontario
City of Toronto
WHO Advice to the Public
Central HCCSS
Claims Conference
UJA Federation of Greater Toronto
Government of Canada
City of Toronto
Hospice Palliative Care Ontario
Accreditation Canada