Personal Support

When dealing with illness or frailty, even simple tasks can be challenging. For more than 40 years, Circle of Care has been helping people live healthier, happier, and longer lives in the comfort of their home, where most of them want to be. Our qualified nurses work with highly trained and dependable Personal Support Workers (PSWs) to provide compassionate care, including:

• Personal care such as grooming, bathing, dressing, and toileting
• Homemaking such as meal preparation, light cleaning and shopping
• Relief and respite for caregivers

There are certain tasks that are not in the scope of a PSW’s role when it comes to homemaking, such as caring for a client’s pet or cleaning light fixtures. You should not ask your PSW to complete tasks that are not part of their scope of work. Please visit our Client FAQ page, under “What does light housekeeping mean?” to learn more.

Additional Care

We offer competitive rates for clients who would like to receive additional personal support above and beyond government funding.

Keeping our clients, their families, and our employees safe is of utmost importance to us. At every home visit, we are screening all clients for infection, in alignment with Public Health guidelines.

We require that our PSWs screen themselves for symptoms related to COVID-19 and the flu, and not attend work if they are symptomatic. Our PSWs are also required to wear a surgical mask for all home visits. If a client has active flu-like symptoms or has been diagnosed with COVID-19, PSWs will wear a surgical mask, gloves, isolation gown, and either a face shield or goggles to provide direct care.

To keep our clients and our PSWs safe, we recommend that clients wear a mask during their PSW visit for as long as it can be tolerated. We also recommend that family members wear a mask while in the same room as the PSW.

At Circle of Care, we are deeply committed to the highest standards of practice and achieving excellence in all aspects of service. We are a proud member of the Home Care Ontario and the Ontario Community Support Association. We are accredited through Accreditation Canada and Hospice Palliative Care Ontario. Click here to read about Circle of Care’s outstanding results from our 2022 Accreditation survey.