2017-2020 Strategic Plan Highlights

At the end of March, Circle of Care’s 2017-2020 strategic plan came to a close. For three years, Circle of Care has focused on redefining quality care, realigning for operational excellence, reinvesting for growth and innovation, and reconnecting with partners and the community.

Among the successes and milestones, Circle of Care received Exemplary Standing from Accreditation Canada for a perfect score, 100% increase in revenue and programs, almost 100% growth in staffing, and 200% growth of our volunteer base. The Holocaust Survivor Program (HSSP) has grown from a $3M initiative to over $20M. The organization has made extraordinary progress in developing technology to enhance care, including advances in EasyCare© and other mobile apps. Employee engagement and staff development have seen marked improvement.

View our full 2017-2020 strategic plan below: