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About Us

Circle of Care, part of the integrated Sinai Health system, is a leading not-for-profit home care provider for individuals living in the Greater Toronto Area.

Our staff and volunteers simplify everyday life for more than 10,000 clients and their families each year, helping them preserve their independence and live comfortably at home.

About Circle of Care

Circle of Care has a proud, successful history. We have grown with the times, but still embrace our community roots.

Our organization launched in 1974 to meet the needs of Toronto’s elderly Jewish population. Over time, our mandate has expanded to serve individuals of many faiths and cultures, and Circle of Care has flourished into one of the community’s leading providers of home health care and community support services, serving more than 10,000 clients and their families.

About Sinai Health

In 2015, Circle of Care became part of Sinai Health integrated health system– four unique organizations that came together to build a seamless continuum of care. By joining together with Hennick Bridgepoint Hospital, Mount Sinai Hospital and the Lunenfeld-Tanenbaum Research Institute, we are leveraging the power of connections to create a better, more coordinated experience that centres around patients, their families and their health goals.

Vision

Canada’s leading integrated health system, pushing the boundaries to realize the best health and care from healthy beginnings to healthy aging for people with specialized and complex care needs.

Mission

Sinai Health delivers exceptional care in hospital, community and home, focusing on the health conditions with the greatest impact on the overall health of the population. We discover and translate scientific breakthroughs, develop practical health solutions, educate future clinical and scientific leaders, and lead efforts to eliminate health inequities.

Values that Guide Us

  • Person-centred care
  • Equity
  • Accountability
  • Collaboration
  • Excellence
  • Innovation

Our Impact

Circle of Care’s annual reports provide a look into our yearly business activities, celebrating the successes we’ve been able to achieve, while helping to improve the lives of older adults in the community.

Annual Report
2022-2023

Annual Report
2021-2022

Annual Report
2020-2021

Annual Report
2019-2020

Annual Report
2018-2019

Strategic Plan 2020-2025

Exceptional People, Innovative Care

Our 2020-2025 Strategic Plan is designed to act as a roadmap for success, and in alignment with our Vision, Mission and Values. Within this plan, we define the strategic priorities that reflect our commitment to continue to meet the growing needs of clients, caregivers and their families, as well as our staff, students and volunteers. Click here to read Circle of Care’s Strategic Plan.

Our Commitment to Quality

Accreditation Canada

In 2022, Accreditation Canada recognized Circle of Care to be among the country’s highest-ranked home and community support agencies by awarding us with Exemplary Standing, and a perfect score of 100% for the second Accreditation survey in a row. Read more about this remarkable achievement.

HPCO logo in colour

Hospice Association of Ontario

Circle of Care has achieved Level Two Accreditation in compliance with the standards of the Hospice Association of Canada. Achieving this recognition, indicates that Circle of Care’s visiting hospice programs are high quality and consistent with hospice programs throughout Ontario.

Excellence Canada – Healthy Workplace Standard

In 2021 Circle of Care has achieved the Canada Awards for Excellence – Bronze Certification in Excellence Canada’s Healthy Workplace Standard.  Circle of Care has demonstrated success in the four elements that identify what a Healthy Workplace involves: Physical Environment, Healthy Lifestyles, Mental Health & Workplace Culture and Corporate Social Responsibility. Learn more about this achievement here.

WSIB Health and Safety Excellence Program

Circle of Care has achieved recognition through WSIB’s Health and Safety Excellence Program. The Health and Safety Excellence Program recognizes organizations who make significant strides to keep their employees safe and healthy at work and the program provides a roadmap for the continual improvement of health and safety in the workplace.

LEADS Licenced Healthcare Organization

Circle of Care is a LEADS Licenced Healthcare Organization through the Canadian College of Health Leaders. LEADS in a Caring Environment (LEADS) framework is a leadership capabilities framework representing an innovative and integrated investment in the future of health leadership in Canada. It provides a comprehensive approach to leadership development for the Canadian health sector, including leadership within the whole-system, within the health organizations, and within individual leaders.

Our Commitment to Mental Health

Your Health Space (Canadian Mental Health Association)

Circle of Care is committed to protecting and promoting the psychological health and well-being of our employees as a key component leading to organizational success and sustainability. In 2023, we began our partnership with the Canadian Mental Health Association and have successfully implemented more than 3 trainings aimed at supporting employee psychological well-being. This badge is recognition of Circle of Care’s commitment to support the psychological well-being of our employees and create a workplace where mental health supports are available.

A Voice at the Table

Circle of Care is a proud member of the Ontario Home Care Association and the Ontario Community Support Association.

Our Funders

Circle of Care is a not-for-profit organization and relies on funding from a variety of sources, including:

  • Home and Community Care Support Services  – Central
  • Home and Community Care Support Services  – Toronto Central
  • Home and Community Care Support Services  – Central East
  • Home and Community Care Support Services  – Central West
  • Ministry of Health
  • Conference on Jewish Material Claims Against Germany
  • UJA Federation of Greater Toronto
  • City of Toronto
  • Centre for Independent Living Toronto
  • Ministry of Citizenship & Immigration

Circle of Care is also proud to participate in the North York West Sub-Region Collaborative Table.

We are grateful for community donations, from individuals and corporations, that allow us to continue to meet the needs of our clients and an ever-growing older population. Please click the button below to learn more about donating to Circle of Care.

Who We Work With

North York Toronto Health Partners – Ontario Health Team (OHT)

Circle of Care is a core partner within one of the province’s first Ontario Health Teams—part of a new model of organizing and delivering services in local communities. Under these teams, health care providers work together to provide integrated health care for a defined patient population within a specific geographic region. These teams are responsible for coordinating and overseeing the delivering of all care for their patients, including understanding their health care history and directly connecting them to the different types of care programs and service providers they need. Learn more about North York Toronto Health Partners.

Bathurst/Finch Hub

Circle of Care is proud to be a supporting partner for the Bathurst-Finch Hub. The first floor houses community agencies offering services such as counselling, employment services, seniors’ activities and youth groups. There is also space that community groups can use including a kitchen and meeting rooms. On the second floor, there is a health clinic with family doctors, counsellor, dietitians, chiropodists and health promotion staff from Unison Health and Community Services.

Supportive Housing & Assisted Living

Circle of Care provides 24-hour personal support services in the following locations to tenants who meet the eligibility criteria: 6250 Bathurst St., 155 Kendal Ave., 45 Patricia St., and 4455 Bathurst St.

Ontario Caregiver Coalition

Circle of Care is a partner in the Ontario Caregiver Coalition (OCC). The OCC’s focus is to advance the interests of caregivers in the province. It is a group of diverse organizations that work to raise the profile of caregivers and to promote public policy to support caregivers. Membership includes those from health charities, unions, academia, home health and community support agencies, and informal caregivers.

Community Health Links

Health Links is a model of care that supports patients with complex medical and social needs and their health care providers. Health Links is centered on a simple concept: physicians, specialists, hospitals, home care, long-term care and community services working together with patients, families and caregivers to better coordinate care.

Circle of Care is proud to be part of the following Health Links:

  • Western York Region Health Link
  • North York West Health Link
  • North York Central Health Link
  • Scarborough North and South Health Link
  • North Toronto Health Link
 
Central HCCSS
Claims Conference
German Federal Ministry of Finance
UJA Federation of Greater Toronto
Government of Canada
City of Toronto
Hospice Palliative Care Ontario
Accreditation Canada