Client & Family Counselling

We provide FREE short-term practical support to individuals and their families so that they do not have to be alone when addressing challenges related to aging. When complex situations arise, we can provide options to help make the right decision.

Threatening life changes and life-altering circumstances, such as the death of a loved one, abuse, or financial insecurity can be overwhelming. Our Social Workers offer emotional support, and we are also there to guide family caregivers through the challenges of caring for their loved one.

If you or someone you care about needs immediate help, we can be there for you.

Crisis intervention and prevention

Our social workers will help to intervene in crisis situations and help navigate clients through challenging circumstances

Short-term, goal-oriented client intervention & case management

We help our clients through a variety of needs, including:

• the initial and continuing assessment of in-home needs
• providing support for caregivers
• helping clients to navigate the healthcare system and obtain services
• support accessing government services, such as drug benefit programs, income support, legal aid, and others
• advocating on behalf of clients, as appropriate
• providing links to community resources

Supportive counselling

• Individual counselling
• Bereavement counselling
• Caregiver counselling
• Support groups

Services that are not provided

We do not provide urgent crisis intervention (i.e., medical crisis, metal health crisis, homelessness crisis) and are not able to offer long-term support to individuals suffering from severe mental illness.